If you have forgotten your password and are locked out of your account, DO NOT CREATE A 2ND ACCOUNT. You can trigger a reset password email right from your site sign in page!
- Go to the THA Thinkific site (https://education.tnmha.org/)
- Select 'Sign In'.
- Enter the email address you used to create your educational account, then select 'Forgot Password'.
- Click Submit.
- Check your email inbox for a password reset email with further instructions. The password reset email will come from noreply@notify.thinkific.com or notifications@notify.thinkific.com.
If you are having any issues with this email, here are a few things to try:
- If you don't receive the email within a few minutes, check your Spam or Junk folder.
- If you requested a password reset multiple times, only the most recent reset email will work. Make sure to click the reset link on the most recent email you have received.
- If you don't remember which email address you used, try all email addresses you might have used to create your account.
- The reset password email is valid for 6 hours. If you have not reset your password within this period or if you have submitted multiple requests, you will see a reset token failed message when using the password reset link provided in the email. Make sure to reset your email within the 6 hours and use the most recent password email you receive.